Dear customers and friends of Guletturco
Due to the travel restrictions and restrictions on charter trips caused by Covid-19, we have adjusted our booking guidelines and introduced increased flexibility.
In 2020 we had to learn that many things can stand in the way of a successful charter trip and that the situation can change every day. We cover these risks with our "Corona Policy" - clear rules as part of the contract! With our modified booking guidelines we would like to support you with booking.
CANCELLATIONS:
Should you not be able to reach your departure destination due to an adverse effect of COVID-19, your customers can rebook to another travel destination or another date in 2022 or 2023 free of charge. When rescheduling, the new data is subject to the current prices. If the dates are postponed, the new dates are subject to the current prices. For more expensive bookings, customers have to pay the difference, for cheaper bookings there is no refund.
Guletturco booking advantages for your customers:
You book with the certainty that we can rebook your booking at a different time if you cannot travel as planned due to Covid-19 restrictions.
* A COVID-19 impairment qualifies as:
Due to government restrictions regarding COVID-19, charter guests will not be able to complete their booking at their destination.In the event of one of the impairments listed above, our team will contact you and inform you about rescheduling or send you a credit voucher.
Please note that in the event that the country your charter guests are visiting allows entry with a negative Covid-19 test and the charter guests cannot present it, the cancellation conditions of COVID-19 do not apply and the usual cancellation conditions ( Terms and Conditions)
The safety and health of our guests, our employees and partners are priority for us.